I was heartbroken when I was told I could not have the ashes of my dog that I had for 14 years, until I paid the balance of my bill!!! I brought my maltese to the clinic after he had been sick for a few days and he died before they could help him...When we did not agree to the extra fee's they charged us without our approval, the girl I spoke with said "you can't have Jack's ashes until you pay your bill". So the moral of the story is...my dogs ashes are still there and thats ok with Dr.Rita cause money is more important than giving me my dogs ashes back. Since then, we have been going back and forth with the billing of those services and Dr.Rita has told many lies about me and the situation. I loved my dog so much and really want him back! I couldn't be more hurt! I hope this never happens to you.
Cons:The girl I spoke to was RUDE and couldn't care less about how I felt regarding my dogs ashes...
Dr. DeMeuse has been my vet for 10 years. She's always been there when we needed her, regardless of the time of day or night. She and her staff do so much on behalf of abused, neglected and abandoned animals. Her skill and compassion are beyond description.
I first went to Tender Touch under an emergency situation with my dog. We had been to a different vet and they didnt seem to help any. I called Tender Touch and brought her right in and they saved her life. I have brought all my dogs there since and have my kids bring their pets and anyone else I can. I even have them groomed by Marie and they LOVE her. I also have them borded when need be.